5:30 AM – Rise and Shine

The day starts early in the Western New York winter, where temperatures often dip well below freezing. After checking my service schedule on the tablet, I load up the truck with essential parts and equipment.

7:00 AM – First Call

My first stop is a residential HVAC inspection in Tonawanda. Winter maintenance is crucial for keeping homes comfortable and energy-efficient. I perform a thorough system check, clean the components, and ensure everything’s running optimally.

9:30 AM – Commercial Service

Next up is a propane delivery to a commercial warehouse in Buffalo. Safety is paramount when handling fuel services, so I follow our strict protocols:
• Tank inspection
• Proper connection verification
• Pressure testing
• Leak detection
• Safety system checks

12:00 PM – Emergency Response

After a quick lunch break, I receive an urgent call about a heating system failure at a senior living facility in Lockport. These situations require immediate attention, especially during the cold months.

2:30 PM – Preventative Maintenance

The afternoon involves scheduled maintenance at various locations:
• Diesel generator inspection
• HVAC filter replacements
• System efficiency testing
• Equipment calibration

4:30 PM – Wrapping Up

Before heading back to base, I complete all service documentation, restock the truck for tomorrow, and check in with dispatch about the next day’s schedule.

What makes this job rewarding is knowing that our work keeps homes warm, businesses running, and communities comfortable throughout the year. Whether it’s maintaining heating systems, delivering propane, or responding to emergency service calls, every day brings new challenges and opportunities to help our neighbors across Western New York.